+What all does this package include?
- Everything in the Chic Brand package
- Everything in the Posh Web Package
- Business System Implementation
- Art direction on marketing photography
- 3-month marketing plan
- Content development assistance
+How does this process go?
Step 1: Schedule a discovery call (you can do that here).
Step 2: Accept proposal, sign contract, pay invoice.
Step 3: Complete homework before design start date.
Step 4: I research & design.
Step 5: We collaborate & revise.
Step 6: I wrap it up.
Step 7: You rake it up.
The process is a bit more detailed than that. Click here to see the full process details.
+What if I don't like my design?
I can definitely understand that concern. That's why we do all the heavy lifting on the front end to make sure we're going in the right direction before I even sit down to the computer. You will receive a wireframe outlining the overall style of the website after you've submitted your web inspiration sites. And while I have a track record of knocking it out the ball park the first time around, you have up to 2 rounds of revisions on each design to ensure we get it just right.
+Are payment options available?
Absolutely! While you do save by paying in full, payment plans are available in 4 payments of $1350 set to autodraft on a weekly, bi-weekly or monthly basis. A minimum of $1350 is required to secure your spot on the design calendar with the next $1350 due before your strategy session. The 3rd $1350 is due by your prescheduled design start date. Your final $1350 is due at the end of the project, before your final designs are released.
+ Is there a return policy?
Yes and no. Due to the custom nature of digital design and time spent on research and development of branding projects, there are no refunds after the project has begun. Design start deposit returns are looked at on a case by case basis and are only granted under extreme extenuating circumstances.
+How soon do I book?
There is a minimum 6 week lead time on Luxe projects and I book out months in advance. I dedicate all of my energy to one client at a time and projects run in weekly increments. You should book your design start date based on your availability to complete your homework as well as your payment schedule. Not having your homework completed by your design start date will forfeit your spot and your project will be pushed to the end of my design calendar (and we don't want that).
+I'm ready to get started. What's next?
That's easy! To get started, schedule your discovery call.